Create a Marketing List for Email Marketing
You can do a bulk add of contacts to a marketing list form a report. Follow these steps or watch the demo video below: Create a marketing list: Naviga...
Tue, 13 Oct, 2020 at 4:21 PM
Managing Templates
Learn how to manage templates for emails and receipts. Go to your initials and click on Manage Templates Choose Email or Receipts as Template Type Us...
Tue, 13 Oct, 2020 at 4:33 PM
Doing a Mail Merge with Microsoft Office from DonorDock
Follow these steps for creating mailing labels through DonorDock and Microsoft Office.  DonorDock Go to Reports and choose an existing or create a new...
Tue, 13 Oct, 2020 at 4:22 PM
Emailing Multiple Contacts (Bulk Emails)
To send an email to multiple contacts at once, load the Contact Report, Gift Report or Giving Summary Report.  Load the report that you would like to s...
Thu, 7 Mar, 2019 at 8:38 AM
Sending Individual Emails from DonorDock
While you will likely send emails in batches, you can also create an email and send it to an individual contact by doing the following steps: Go to Con...
Tue, 9 Feb, 2021 at 11:52 AM
Adding a Signature to Receipts
To make your email receipts more personal, add a signature to them. Review how to do so in in this short video. 
Fri, 31 Jul, 2020 at 9:13 AM
Updating a Signature for Receipts
In your organization, you may have multiple users within DonorDock that manage different donors or capabilities within the system. In particular, you can se...
Wed, 30 Dec, 2020 at 8:51 PM
Tracking Emails
DonorDock allows you to track emails from whatever email client you are using with the feature. To track a copy of an email in Donor...
Wed, 8 Jul, 2020 at 8:04 AM
Receipt Merge Tags
When setting up a gift receipt template, it's important to know what information you want in your receipt and how to incorporate it. You can easily set...
Fri, 23 Oct, 2020 at 11:12 AM
Understanding bulk email statistics
When sending a marketing email from DonorDock, statistics are tracked related to several key metrics. When viewing a sent email, you can see these statistic...
Sun, 10 Jan, 2021 at 2:35 PM