Email deliverability is an important part of any email marketing system. To ensure deliverability of your emails, we recommend going through the steps of domain authentication. Domain authentication will greatly increase the deliverability of your emails to your donors and contacts.


Our domain authentication consists of three steps. These steps will require edits to your organization's DNS records. Domain Name System (DNS) translates a domain name into an IP address to find the owner’s site. In short, it lets browsers and other internet devices know where to send traffic when someone visits your domain name.


The three steps are:


1. SPF

2. DKIM 

3. Link Branding


To begin the domain authentication process, please contact support@donordock.com and we will provide you the steps to take.