DonorDock allows you to track emails from whatever email client you are using with the track@donordock.com feature.


To track a copy of an email in DonorDock, follow these steps:


1. From your email program, CC or BCC track@donordock.com when sending an email or replying to an email.

2. An email activity will be created in DonorDock and tracked to the contact(s) that the email is sent to. 

3. If a contact doesn't exist, DonorDock will create a new contact with the information available and track the activity to that contact.


To view the tracked email, navigate to the contact record, click the Activity History tab and your email will be tracked.


NOTE - Emails may take up to 10 minutes to appear in DonorDock after sending the email.