DonorDock supports online giving using Stripe and/or PayPal. 


To set up online giving using Stripe, follow these steps:


  1. Login to your Stripe account.
  2. From the Dashboard, click the Developer item from the left menu.
  3. Click on API Keys from the Developers menu.
  4. If no API keys exist, create a new set of API keys.
  5. Copy your Publishable Key and your Secret Key.
  6. Open your DonorDock portal. Click on the top right grid menu and choose Settings.
  7. Scroll down to the Online Giving section in the right column.
  8. Enable Stripe.
  9. Add your Stripe Public Key and Stripe Secret copied from step 9 into the fields and SAVE the Organization settings.
  10. After completing the Stripe Integration steps, click on the grid in the upper right corner and go to Settings.
  11. After entering the Stripe keys and saving, click the Create Plan with Stripe button.

7. The Create Plan with Stripe button should be replaced with a Stripe plan ID, similar to this:



To set up online giving using PayPal, follow these steps:


1. Click on your initials in the upper right corner and go to Organization -> Settings.

2. Scroll down the page to the Online Giving section and expand the section.

3. Scroll to the PayPal Configuration section click the Enable PayPal checkbox.

4. Enter your PayPal account email address in the PayPal Email field.

5. Save your organization settings.


To configure your online giving landing page, follow these steps:


1. Click on your initials in the upper right corner and go to Organization -> Settings.

2. Scroll down the page to the Online Giving section and expand the section.

3. In the Appeal Message field, enter your general online giving Appeal Message. This is what your donors will see when they visit your online giving landing page.

4. Choose your Appeal Message Background Color as Light or Dark. You will want to determine this based on the background image you plan to use for your online giving landing page. For darker background images, choose Light and for lighter background images, choose Dark.

5. Enter your Thank You & Gift Acknowledgment Message. This is the message donors will see after successfully donating online.

6. If you would rather redirect donors to another URL, for example, a thank you page on your own website, enter the URL in the URL to Send Donor After Online Gift field. NOTE - If a URL is entered in to this field, it will always redirect and will never show the message from step 5.

7. Upload a background image for your online giving landing page. We recommend images that are at least 72dpi (dots per inch) and 1600x900 pixels. 

8. Save your organization settings.


Once configured, your online giving landing page will be available at https://your-donordock-url.donordock.com/donate. In our demo environment, that would be https://campkidsdemo.donordock.com/donate.


Once online giving is configured, you are able to create appeal-specific online giving landing pages. These allow you to customize the landing page to have messaging and imagery for each appeal. To learn how to configure appeal-specific online giving landing pages, read the Appeal documentation.